Here's a success story about departmental team building - - from a group of Overworked, Reactive INDIVIDUALS; to a Unified TEAM of Proactive Professionals with a mission.

Prior to initial meeting with Finance Division: Long hours, frantic activity, poor client relations/service, "running in sand" feeling.

Very frank and open team building sessions, starting with sharing The Birkman Method® Assessment Profiles among team members.

RESULT: Game plan to run the Finance Division like a business: Mission, strategic plan, deliverables Treat clients as individuals Talent development, including recognition/reward program, exposure to senior management, orientation program for new hires

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